Cornell University Hotel Revenue Management Survey

The Future of Hotel Revenue Management

Posted on Posted in Revenue Management

What will hotel revenue management look like 5 years from now? HSMAI and Cornell University have joined together to continue research into “The Future of Revenue Management”. Help us project what the future might look like, and develop a framework against which hotels and hotel companies can best position themselves to make the most of […]

cloud-based PMS, Cloud-PMS, hotel technology, property management system

Save Time, Money & Frustrations with a Cloud-Based PMS

Posted on Posted in Property Management System

Some of the pain points hoteliers encounter with legacy or on-premise property management systems are the high costs, long learning curves and complexity or limited flexibility performing software updates and system upgrades. For years having a PMS was beyond the reach of small and medium sized properties, especially because of the high upfront, license and maintenance costs of […]

2016 Guest Satisfaction Management Barometer

Posted on Posted in Guest Intelligence, Hospitality

ReviewPro recently undertook a worldwide industry study to gather insight into how hoteliers are managing guest feedback to deliver better experiences and to highlight current trends in the industry related specifically to guest survey management. The 2016 Guest Satisfaction Management Barometer for hoteliers surveyed 2,877 hospitality professionals across the globe and provides some eye-opening insights […]

What guests look for in hotel website guestroom photos

Posted on Posted in Hotel Marketing

Guestroom photos on hotel websites can affect customers’ decisions to book and guests’ perceptions of the room before they check in. With the hotel industry becoming more competitive, multiple surveys have demonstrated the importance of hotel design features for overall quality of service. However, until the moment of check-in, customers form their guestroom design perceptions […]