2016 Guest Satisfaction Management Barometer

Posted on Posted in Guest Intelligence, Hospitality

ReviewPro recently undertook a worldwide industry study to gather insight into how hoteliers are managing guest feedback to deliver better experiences and to highlight current trends in the industry related specifically to guest survey management. The 2016 Guest Satisfaction Management Barometer for hoteliers surveyed 2,877 hospitality professionals across the globe and provides some eye-opening insights […]